How to send an email to another address than the one of the participant?

Aurélien Berhin -

You can decide to send an email to another email address from that of the participant. In order to do that, you need to collect this email address in the form as another variable than the {email} one (which is used to get the participant’s email). Here’s the step-by-step guide:

  1. Go to your settings and select the Management of CRM custom variables;

  2. Add a new variable: 'Small text zone or multiple checkbox';

  3. Create your campaign;

  4. In the identification form of your campaign, associate the previously added CRM variable to the field in which you want the user to fill in the destination email;

  5. In the exit configuration, select the tab 'Send an e-mail message';

  6. Select the variable to use as recipient of the e-mail message.

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