Empty emails are sent by Qualifio

Quentin Paquot -

It is possible that your browser and its extensions add some content within the source code of the email. To check this, go to Exit Screen / Send email & click on source.

Qualifio-Manager__4_.png

As in the following example, some content can be added within the HTML code.Qualifio-Manager__5_.png

As a consequence, an email Title is added as soon as there is some custom HTML. Emails are triggered when they have content + titie.Qualifio-Manager__6_.png

To avoid this, make sure that you delete the title & all the content in Source, than save.

 

Without extension, this is how the generic html should look like.

Screenshot_2020-10-30_at_11.05.53.png